Help Center

Support

We're here to help. Reach out to our team any time.

General Support

projects@corex-ia.com

We respond within 1 business day.

Privacy & Data

privacy@corex-ia.com

Data deletion and privacy requests.

Security

security@corex-ia.com

Vulnerability reports and security concerns.

Location

United States & Guatemala

Mon–Fri, 9 am – 6 pm CT.

Frequently Asked Questions

How do I reset my password?+

Go to app.corex-ia.com, click "Forgot password" on the login screen, and follow the instructions sent to your email.

How do I add a new team member?+

Inside CorexOS, go to Settings → Team → Invite Member and enter their email address. They will receive an invitation to join your workspace.

Can I cancel my subscription at any time?+

Yes. You can cancel at any time from Settings → Billing. Your access continues until the end of your current billing period.

How do I request deletion of my data?+

Visit our Data Deletion page and submit a request. We will process it within 30 days.

Is my data secure?+

Yes. All data is encrypted in transit (TLS 1.2+) and at rest. We use Supabase PostgreSQL with row-level security and are PCI DSS Level 1 compliant through our payment processor. See our Security page for full details.

I found a security vulnerability. How do I report it?+

Please email security@corex-ia.com with details. Do not disclose it publicly until we have had a chance to review and address it.

Account deletion from the app: To delete your account directly from within a Corex app, go to Settings → Account → Delete Account. This permanently removes all your personal data.